Cashier

Fresh & Frozen is looking for a Cashier to manage all transactions with customers accurately and efficiently.

Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers, tills and POS machines operate. You should also be available to take evening and weekend shifts occasionally.

Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities


  • Daily cash handling and balancing of cash and sales

  • Daily sending the cash and sales template to the Sales and Accounts Departments

  • Solving customer inquiries

  • Up to date with prices

  • Manage transactions with customers using POS / Tills.

  • Scan goods and ensure pricing is accurate

  • Collect payments whether in cash or credit

  • Issue receipts, refunds, change or tickets

  • Redeem stamps and coupons

  • Cross-sell products and introduce new ones

  • Resolve customer complaints, guide them and provide relevant information

  • Greet customers when entering or leaving the store

  • Maintain clean and tidy checkout areas

  • Track transactions on balance sheets and report any discrepancies

  • Bag, box or wrap packages

  • Handle merchandise returns and exchanges


Requirements and skills

  • 5 “O” Levels including Mathematics and English Language.

  • Computer knowledge is an added advantage.

  • At least 2 years of experience.

  • Ability to communicate in Ndebele

  • Excellent communication skills

  • Strong interpersonal skills

  • FMCG knowledge is an added advantage

  • Understanding of FMCG customer base is also an added advantage



Apply for the Job here: https://www.workinzimbabwe.com/jobs/cashier-3/

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