ICT Officer

We are searching for a talented ICT Officer to monitor, diagnose, and resolve technical issues associated with a range of hardware and software systems. In this role, you'll be responsible for installations and upgrades on our company's computers, tablets, and smartphones. You will also provide our staff with training on using hardware, software, and cloud-based services.

To ensure success as an IT Technician, you should possess extensive experience in ICT and the ability to optimize the performance of our IT infrastructure. An outstanding ICT Officer can communicate technical language to customers in laymen's terms and implement cost-effective solutions to technical problems.

ICT Officer Responsibilities:




  • Responding to workmates' requests and emergencies as needed.

  • Monitoring computer systems for malfunctions and errors.

  • Performing maintenance and updates on hardware and software systems as needed.

  • Upgrading, installing and configuring new hardware and software to meet company objectives.

  • Installing and updating software such as MS Office, antivirus, and operating systems.

  • Implementing security protocols and procedures to prevent potential threats.

  • Troubleshooting and diagnosing technical issues.

  • Implementing repairs and updates based on diagnostic assessments.

  • Generating error, diagnostic, and repair reports.

  • Providing computer users with training on the operation and maintenance of various computer systems.

  • Keeping abreast of the latest developments in hardware, software, protocols, and diagnostic techniques.

  • Creating user accounts and performing access control.

  • Performing diagnostic tests and debugging procedures to optimize computer systems.

  • Keeping up to date with advancements and best practices in IT administration.


ICT Officer Qualifications:




  • Degree in computer science, information technology, or similar.

  • 3 or more years of experience in the Information Technology industry

  • Knowledge of SAP



Apply for the Job here: https://www.workinzimbabwe.com/jobs/ict-officer/

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