Business Retention Administrator

Zimnat is a reputable and versatile financial services provider based in Harare. Our primary focus is on wealth creation, management, and protection, and we are committed to enhancing lives through innovative customer engagement and work methodologies.

Upholding values such as integrity, sustainability, empathy, empowerment, and partnership, we foster a collaborative environment where individuals can thrive and make a positive impact. If you are passionate about making life better, we invite you to apply for the exciting position within our Life Assurance division.

Zimnat is looking for a dedicated and detail-oriented Business Retention Administrator to join our dynamic team. As a Business Retention Administrator, you will play a vital role in ensuring the accuracy and completeness of proposals received from field managers, attending to client inquiries, and providing administrative support to the team.

Your organizational skills, attention to detail, and proficiency in financial and insurance processes will contribute to the smooth operation of our Life Assurance division.

Duties and Responsibilities:


  • Vet proposals received from field managers, carefully checking for accuracy and completeness.

  • Attend to calls, agents, and walk-in clients, addressing their inquiries promptly and professionally.

  • Take minutes of all management and monthly branch meetings, ensuring accurate documentation of discussions and decisions.

  • Prepare official correspondence from the office to Head Office or other departments, maintaining clarity and professionalism in communication.

  • Record and send all mail from the office, ensuring proper documentation and tracking.

  • Maintain full accountability for funds released to branch staff, ensuring accurate financial records and adherence to financial policies.

  • Collect bills, request necessary funds, and ensure timely payments are made.

  • Consolidate queries from agents and submit them to the agency administration for resolution.

  • Create a comprehensive logbook of all business received, vetted, and accepted from agents.

  • Assist with other administrative tasks as required to support the smooth functioning of the Life Assurance division.


Qualifications and Experience:

  • Bachelor's degree in Finance or any Insurance related field.

  • Insurance diploma is an added advantage.

  • Minimum one-year experience in the insurance sector, with a proven track record of success.

  • Proficiency in advanced Excel and MS Word skills.

  • Strong interpersonal skills, with the ability to communicate effectively and build positive relationships.

  • Results-driven mindset, with a focus on accountability and delivering high-quality work.

  • Excellent organizational skills and attention to detail.

  • Highly organized and efficient worker, capable of multitasking and working with minimal supervision.



Apply for the Job here: https://www.workinzimbabwe.com/jobs/business-retention-administrator/

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